I’m from Tonawanda, New York, and Buffalo has always felt like home because my family and friends are here. Being rooted in this area has shaped how I see responsibility, reliability, and showing up for people when it matters. It’s also why I care so deeply about providing support that feels personal and trustworthy.
I spent many years in sales — Verizon, real estate, territory management, even the car business — and while those roles taught me a lot, none of them really gave me the opportunity to help people in the way I wanted to.
What I realized over time is that busy people often end up neglecting their homes, their personal lives, or even their families — not because they don’t care, but because there just aren’t enough hours in the day. If you remove the burden of home care and maintenance, people become more efficient, more present, and have more time for the things they actually love.
At my core, I’m a fixer. I really enjoy watching people decompress and seeing their stress and anxiety melt away once they realize someone has their back. I work primarily with busy professionals and families, and I run my business on trust and honesty — without question.
ABOUT ESLS
Welcome, I'm EDWARD wALSH.
Empire State Lifestyle Solutions is essentially an at-home personal assistant service. Concierge services are task and errand support for people who don’t have the time — or sometimes the interest — to handle everything themselves.
But ESLS is more than just running errands. The way I operate is through long-term, personal relationships. I want to become familiar with your home and your lifestyle. I know your coffee order, your son’s birthday, which mechanic you trust and why. The goal is to remove friction from your life before it even becomes a problem.
At its core, ESLS is about time and responsibility management. Day-to-day, that might look like groceries, laundry, contractor coordination, or car maintenance — but the bigger picture is peace of mind.
Most of my clients are people who have needed help for a long time but never had the opportunity or a solution that felt personal enough. After working with ESLS, the most common feeling clients describe is relief. It’s convenience, peace of mind, and a lifestyle upgrade all rolled into one.
Most of my clients are people who have needed help for a long time but never had the opportunity or a solution that felt personal enough. After working with ESLS, the most common feeling clients describe is relief. It’s convenience, peace of mind, and a lifestyle upgrade all rolled into one.
About Empire State Lifestyle Solutions (ESLS)
How do I get started?
What if I need household help that isn’t listed on your website?
Do you work with real estate professionals?
Do you offer support for aging parents or family members?
Do you work with background-checked contractors?
Do you offer emergency or storm-related home services?
Do you offer snowbird home watch services?
Do you help with second homes or seasonal properties?
If a key is provided, it is stored securely in a locked safe within your concierge’s vehicle and accessed only when needed. Privacy and discretion are taken seriously.
How do you handle access to a client’s home?
Independent third-party vendors provided strictly as referrals are not vetted by ESLS.
Do you carry liability insurance?
Is ESLS similar to a butler service?
Concierge services focus on broader household support and responsibility management, not routine cleaning.
Is ESLS a maid service or cleaning company?
- One-time household help
- Short-term personal assistant services
- Seasonal or travel-related needs
There is no required long-term commitment unless agreed upon in advance.
Are your services ongoing or one-time?
- Home management and household support
- Errand services and scheduling help
- Snowbird home watch services
- One-time household assistance
- Custom home organization projects
- Travel support through our Vacation Butler service
If you’re unsure whether your need fits, it’s always worth asking.
What types of home services do you offer?
ESLS primarily serves Erie County and Niagara County. Service in surrounding areas may be available depending on scope and distance.
What areas do you serve?
- Busy homeowners
- Families with full schedules
- Individuals who want dependable household help
- Seasonal residents or snowbirds
If you’re looking for home help services beyond basic cleaning or one-off assistance, concierge services are often a good fit.
Who typically uses concierge services?
A personal concierge helps manage tasks and responsibilities that take up time and mental energy. At ESLS, this may include errands, scheduling, household support, seasonal home watch, organization projects, and general home assistance.
Many clients come to us while searching for a personal assistant, maid, or butler service, but want broader household help and a more reliable, relationship-based approach.
What does a personal concierge do?
Empire State Lifestyle Solutions (ESLS) is a personal concierge and home management service serving Western New York. We help homeowners, families, and busy individuals manage household responsibilities, errands, and day-to-day needs so their home runs smoothly without constant attention.